To modify your practice information you can very simply do so by logging in to your profile (forgot your password?).

Upon logging in, please select 'Edit Profile' and then 'Specialists' on your left to load the page shown below. From here you can select the 'Practice' tab at the top of your screen.

**Please note: if you are unable to view the 'Edit', 'Practice' and 'Calendar' tabs then you may need to close the account dropdown. To do so please select the 'V' arrow on the right of your screen - highlighted below**

Clinic Times

Please be aware that the clinic times visible pertain to the Clinic/Practice or Hospital's Doctify profile page.

If the practice is marked as 'Closed' it simply means that the practice has chosen not to enter their opening hours and this has no bearing on your own profile.

If you would like to enter your working hours you can do so by clicking 'Select Time' and entering and saving your hours in the 'Specialist working time' field. These times will not be shown on your profile and are for your own reference.

Contact Details


It is important that you list contact details for each of your practices. Without contact details, it is not possible for patients to make an enquiry and you could, therefore, miss out on this potential patient.

Please enter the following information for each practice:

  • Telephone Number - Visible to patients on your profile and allows them to make a phone enquiry for the practice of their choosing.
  • Text Message Number (optional) - Not visible to patients. Used to text you or your secretary to let you know when an enquiry is made.
  • Email Address - Not visible to patients. Used to notify yourself and/or your team of a patient enquiry.

** Please note that you can add up to five email addresses per practice, we recommend that at least one of the five is your own so as you are aware of account activity.**

If you wish to have one set of contact details for all of your listed practice locations then please tick 'Use single point of contact' and enter your details in the solitary box provided.

Adding or Deleting a Practice

For data integrity reasons you cannot add or remove a clinic from your profile, if
you do wish to change the details of your practice locations, please contact us on customerservice@doctify.co.uk.

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