Your Doctify Dashboard provides you with all recent activities as well as summarising the overall performance of your account.
Multiple Profile Access
If you have access to multiple specialists and/or clinic profiles, you can switch between them on the dashboard under 'manage profile' on the left-hand side. Please click the green drop-down arrow to show 'practices' for your available practices and 'team' for your available specialists. By clicking on the specific profile that you wish to view or edit, this will allow you to do so and view any requests, reviews etc for that particular profile.
You can also use the search function to search for a specific profile.
When you receive a patient review, peer recommendation or patient enquiry, Doctify will notify you via email and you will be prompted to log into your account and access further details.
The 'Activity Log' is located at the top of your Dashboard and lists all recent activities. By default, you can view all notifications however, these can also be filtered by 'Booking', 'Review', Request' and 'Recommendation' for a more refined logbook.
From here you can select 'View' to be directed to the relevant section and collect the details you require.
**Please note that both 'Booking' and 'Request' refer to the two variations of enquiries that patients can make via your profile. See the article 'Handling Patient Enquiries' to understand how to access patient information.**
Further down your Doctify Dashboard, you can view a summary of your review collection. This section provides the total reviews collected alongside a break down of the rating.
If you have access to more than one account you can check and compare the overall progress of your multiple users.
Reviews, Recommendations, Page Views & Enquiries
Further down again you have access to the overall performance of your profile. If you should like to discuss any of the details found here please contact your Account Manager for more information.
If you are unsure how to navigate your Doctify Dashboard please contact email@example.com and our team will be happy to assist you.