Doctify's video consultation software can be accessed by both the patient and healthcare professional using Google Chrome, Internet Explorer or Mozilla Firefox browsers. For the best experience we recommend using Google Chrome. Here are some simple instructions to help you install Chrome on your laptop or desktop PC. 

Install Chrome on Windows

  1. Download the installation file.
  2. If prompted, click Run or Save.
  3. If you chose Save, double-click the download to start installing.
  4. Start Chrome:Windows 7: A Chrome window opens once everything is done.Windows 8 & 8.1: A welcome dialog appears. Click Next to select your default browser.Windows 10: A Chrome window opens after everything is done. You can make Chrome your default browser.

If you've used a different browser, like Internet Explorer or Safari, you can import your settings into Chrome.

Can't install Chrome because of S mode?

If you can’t install Chrome on your Windows computer, your computer might be in S mode. If you want to download and install Chrome, learn more about how to exit S mode. You can also learn how to fix problems installing Chrome.

Install Chrome on Mac

  1. Download the installation file.
  2. Open the file called "googlechrome.dmg."
  3. In the window that opens, find Chrome .
  4. Drag Chrome to the Applications folder.You might be asked to enter the admin password.If you don't know the admin password, drag Chrome to a place on your computer where you can make edits, like your desktop.
  5. Open Chrome.
  6. Open Finder.
  7. In the sidebar, to the right of Google Chrome, click Eject .

Install Chrome on Linux

Use the same software that installs programs on your computer to install Chrome. You'll be asked to enter the administrator account password.

  1. Download the installation file.
  2. To open the package, click OK.
  3. Click Install Package.

Google Chrome will be added to your software manager so it stays up-to-date.

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