Why do we verify patient reviews?

Doctify is proud to provide patients a totally trustworthy source of information that helps patients find a healthcare provider that is right for them. In order to ensure that the patient reviews published on our platform always are of the highest quality and can be truly trusted by patients, we verify every review that is submitted.

How do we verify patient reviews?

We verify patient reviews via a text message link that is sent to the patient's mobile phone after they have completed the review. The patient enters their mobile phone number like this:

The review will only be submitted once the patient has validated the review by clicking on the link inside the text message.

What do we do with the mobile phone numbers we collect?

The mobile phone numbers we collect for review verification are used exclusively to verify feedback. They are not shared with any healthcare provider or used for any other purpose including for marketing or other communications. We delete any phone number 30 days from the submitted review date.

If you have any questions about the data we collect and how we use it, please contact our Customer Support team on hello@doctify.co.uk .

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