Automating review collection MedixPRO

How to automate the sending of your Doctify review link using the practice management software system MedixPRO

Ashidha avatar
Written by Ashidha
Updated over a week ago

We have helped many customers collect regular feedback using their practice management software. Collecting regular feedback boosts the frequency and total volume of reviews - helping optimize your profile and rank higher on Doctify as well as other search engines.

MidexPRO is the cost-effective Private Practice Software system used by the Medical community since 1994. The software has evolved greatly over the years and continues to be one of the UKs leading providers of Practice Management systems.

MidexPRO can add your unique Doctify review link to any email Template and SMS message within MidexPRO to send to patients, post appointment. MidexPRO has secured you a special Doctify subscription please use the link below and a member of the Doctify team will contact you

For a step-by-step guide on how to add the link, view the process on the User Guide found within your version of MidexPRO or follow the simple instructions below.

How to insert your Doctify Link:

  • Go to ‘Maintenance’ on the left-side of the page.

  • Click on ‘Practice Setup’.

  • Scroll down to the bottom of the page and locate the box ‘Doctify

  • Copy and paste your Doctify link into this box. Click ‘Save changes’.

  • You are now able to add the Doctify Link to your Document Templates and Email Templates.

How to add the Doctify review tag to a Template:

  • Go to ‘Maintenance’ on the left-side of the page.

  • Click on ‘Word Processing’ then, ‘Document Templates’

  • You will then see a list of your ‘Proformas’.

  • Switch to your ‘Letters’ using the tab at the top of this page.

  • You will see an option for ‘View list of tags’ where you can view all information that can be populated on your Templates.

  • Decide which Template, you wish to add the Doctify review tag and click ‘Edit’ button to open the Template in Word. Copy and paste the tag to the relevant Template.

  • Once you have finished editing your Template, remember to save on Word in order for you to use the Template.

How to add the Doctify review Tag/Link to an Email Template:

  • Go to ‘Maintenance’ on the left-side of the page.

  • Click on ‘Customer Communication’ then click ‘Email Message Library’.

  • Click, ‘Add a new predefined email’ located at the top right-hand side of the screen.

  • You will now be able to put together an Email Template and add the Doctify Link to it.

  • Once you are happy with your email click ‘Save & Close’ and this Template will be ready to use when you next go to email.

If you would like to learn more about setting up review automation with MidexPRO please get in contact with your customer success manager directly or else our customer support team at

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