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🛅 How can I log in to my Dashboard as an HCA user?
🛅 How can I log in to my Dashboard as an HCA user?
Updated this week

Being able to log in to your Dashboard is 🗝️ to be able to amend and manage your profile. Any information the patient sees comes from your Dashboard.

👉 Please note that Doctify's Dashboard powers the information shown on your HCA profile.

If you’re having trouble logging in to your Doctify dashboard, don’t worry—here’s how you can do it.

If You’ve Logged In Before:

1️⃣ Go to Doctify.com and click ‘Provider Login’ (top right corner).

2️⃣ Forgot Password?** Click ‘forgot password’ and follow the instructions.

3️⃣ You will receive an email to reset your password. Please note that the reset password link will be valid for one hour from the moment you receive the email.

4️⃣ Please note that your password needs to be a minimum of 8 characters and contain: uppercase, lowercase, number, symbol

Still, Having Issues? Do get in touch by clicking our chat (on the bottom right-hand corner of your page)

If You’ve Never Logged In:

1️⃣ Check Your Email: Look for an email from [hello@doctify.com](mailto:hello@doctify.com) with instructions to create a password.

2️⃣ If you can't see the email, check your Spam Folder

3️⃣ Can’t Find the Email? Contact us by clicking our chat button (on the bottom right-hand corner of your page)

We’re here to help you get the most out of your HCA profile!

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