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How to add/remove users on your Vitality profile
How to add/remove users on your Vitality profile

The User Management tool in your dashboard allows you to control who has access to your profile.

Ashidha avatar
Written by Ashidha
Updated over a week ago

If you are an account owner you can add and remove users on your Dashboard. You can access this feature under the User Management section.

  1. Select the drop-down menu in the top right corner under your email address. You will need to click the arrow, which will produce a drop-down box.

** If the user management option does not appear this means you do not have the necessary access. If you are the account owner and this does not appear, please contact our support team at who can update your access to the account owner.

2. Click "User Management" to access this tool.

3. To give someone access to your profile, click on the "Add New User" user button.

4. Input the person's details in the "Create User Profile" form.

Once you have added the user they will be sent an email informing them that an account has been created with their name and email address. They then need to create a password and will be able to log in via the Doctify website. If the new user is unsure how to log in please find the relevant help article here.

It is in this section that you can change the type of access people have to your account and revoke any access no longer needed.

**It is important to regularly check who has access to your account and ensure anyone who no longer works at the practice is removed from having access to the account.

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