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🗳️ Why Should I Use the PHIN Survey on Doctify?

Updated this week

Using the PHIN survey on Doctify is important because it helps your UK practice meet regulatory compliance requirements, retain valuable enterprise contracts, and avoid manual work or juggling extra tools. With Doctify’s integration, you can effortlessly collect and sync the right patient feedback directly to PHIN, strengthening both your reputation and operational efficiency.

Please note: The PHIN surveys are available only for UK 🇬🇧 practices with an Expert Pro commercial package.

🛠 What PHIN Survey Templates Are Available?

You can choose from three types of PHIN survey templates, depending on your needs:

1️⃣ PHIN Questions Only

  • Includes only the required PHIN questions

  • No reviews are collected on Doctify

  • Focused purely on regulatory compliance

2️⃣ PHIN Questions + Practice Review Collection

  • Includes all PHIN questions and collects patient reviews about the practice

  • Helps you meet PHIN requirements while also boosting your Doctify review profile

3️⃣ PHIN Questions + Practice & Clinician Review Collection

  • Includes all PHIN questions plus collects reviews for both the practice and individual clinicians

  • Provides the most comprehensive feedback and maximises your online reputation alongside compliance

▶️ Getting Started

  • Go to your survey tab

  • To get started, just click the Activate button the first time you use the PHIN survey.

After that, you will have access to the survey permanently.

  • Share your PHIN survey using the QR code or survey link

Doctify will regularly and automatically sync your PHIN data to the PHIN platform with no extra effort required from you.

By engaging with the PHIN surveys, you simplify compliance, save time, and strengthen your practice’s performance — all in one place.

If you need any help, please contact your Customer Success Manager — we’re here to support you! 🤝

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