Using the PHIN survey on Doctify is a smart way to keep your UK practice compliant with regulatory requirements, while also supporting the retention of key enterprise partnerships. Thanks to Doctify’s seamless integration, you can collect and send patient feedback to PHIN automatically — no extra tools or manual work needed. What makes this truly unique is that Doctify allows you to gather both PHIN-required data and patient reviews in one streamlined, easy-to-manage process — all from a single platform.
Please note: The PHIN surveys are available only for UK 🇬🇧 practices with an Expert Pro plan.
🛠 What PHIN Survey Templates Are Available?
You can choose from three types of PHIN survey templates, depending on your needs:
1️⃣ PHIN Questions Only
Includes only the required PHIN questions
No reviews are collected on Doctify
Focused purely on regulatory compliance
2️⃣ PHIN Questions + Practice Review Collection
Includes all PHIN questions and collects patient reviews about the practice
Helps you meet PHIN requirements while also boosting your Doctify review profile
3️⃣ PHIN Questions + Practice & Clinician Review Collection
Includes all PHIN questions plus collects reviews for both the practice and individual clinicians
Provides the most comprehensive feedback and maximises your online reputation alongside compliance
▶️ Getting Started
Go to your survey tab
To get started, just click the Activate button the first time you use the PHIN survey.
After that, you will have access to the survey permanently.
Share your PHIN survey using the QR code or survey link
