Your practice’s profile image plays an important role in creating a strong first impression on Doctify. It helps showcase your professionalism, build trust with prospective patients, and improve your profile’s visibility on the platform. Whether it's your logo, a team photo, or a welcoming image of your lead clinicians, a well-chosen image helps your practice stand out and feel approachable.
What makes a great practice profile picture?
A clear, high-resolution image
A plain, uncluttered background
Good lighting with the subject centred in the frame
A friendly, confident expression
Professional attire—smart clothing or scrubs typically worn in your clinic
Note: For practice profiles, this image can be of a lead clinician, team photo, or practice logo—whichever best represents your practice professionally.
How to add or update your profile image
Log in to your Doctify Dashboard.
Go to the Edit Profile section.
Under Manage Profile, locate the profile image area.
Click on the image placeholder (or your current image) to upload a new photo.
Choose an image from your device. You’ll have the option to crop or adjust the image before saving.
Note: When updating your profile picture, click directly on the existing profile picture rather than using the 'edit image' button to avoid errors.
How to edit your existing profile image
Log in to your Doctify Dashboard.
Navigate to the Edit Profile section.
Under Manage Profile, find your current profile image.
Click the Edit Image option to crop or adjust the existing photo.
Cover Image and Gallery (Practice Dashboard only)
In your practice dashboard, you’ll also see a Gallery section under Edit Profile > About.
The Cover Image within the gallery will also serve as your main profile image—make sure this image reflects your practice at its best.
Please note:
We recommend always having a clear, professional profile image.
If you’d like to delete your image without replacing it, please contact our support team.
Image requirements: JPG or PNG format, 400 x 400 pixels, and no larger than 5MB.
If your updated profile image isn’t displaying yet, please be aware it may take up to one week to appear due to caching. To view the change immediately, try checking in an Incognito or private browsing window.
For optimal performance, use the latest version of Google Chrome on a desktop computer when updating your image.