Skip to main content
All CollectionsReviews
🛜 How do I Set up the Doctify Review App?
🛜 How do I Set up the Doctify Review App?
Updated over 2 weeks ago

Ready to build patient trust?

💡 The Doctify Review App, available on both Apple and Android, makes gathering reviews easy and impactful—research shows in-person requests can be up to 34 times more effective than emails!

▶️ Quick Setup

  • Internet Needed for Setup: You’ll need Wi-Fi to install, log in, and access settings.

  • Offline Review Collection: Gather reviews without Wi-Fi; they’ll sync automatically once back online. (Note: Unsynced reviews are lost if the app is deleted.)

⤵️ Downloading & Logging In

  1. Download: Find the app on the Apple App Store or Google Play Store.

2. Login Options:

  • Simple Login: Enter your country and authentication token from the Doctify Dashboard.

  • QR Code Login: Scan the QR code from your dashboard under "App Information."

🧺 Collecting Reviews In-Clinic

  1. Use Your Phone: Let patients scan the QR code on your screen.

  2. Use This Device: Hand over your phone or tablet for direct feedback entry.

  3. Review Us Later: Send a review link via SMS to the patient’s mobile.

🛣️ Accessing Settings

  1. Tap the button in the blue bar's top right corner.

2. Options include:

  • Adding surveys with questions like, “Would you recommend us to a friend?”

  • Updating the app or logging out.

Need Help?

Our team is here to support you—reach out via the contact form or Live Messenger during business hours. Happy reviewing!

Did this answer your question?