Online reviews are crucial in influencing patients' healthcare decisions, acting as digital word-of-mouth. Reviews tagged with specific conditions or procedures provide deeper insights into your specialities, helping potential patients understand the care they can expect.
How Tagging Improves Review Intelligence
For Clinics & Specialists:
- Improved Searchability: Tagged reviews help patients find specialists and clinics with expertise in specific conditions or procedures via Doctify’s search pages, which also appear on search engines like Google.
- Search Example: If a patient searches for "best ACL surgeons in Manchester," Google will return a search listing page, offering a choice of specialists or clinics. If no relevant search listing page is available, Google will showcase a relevant profile.
- Dashboard Insights: Use the Doctify Dashboard to search for specific tags and keywords, facilitating continuous learning and improvement in the care you provide.
For Patients:
- Easier Identification: Tagged reviews help patients quickly find specialists for their specific condition or treatment, along with feedback from other patients.
- Filter Reviews: Patients can filter reviews on profile pages to read those directly related to their condition or procedure, gaining valuable insights.
How Patients Tag Reviews
- Tagging Process: After completing their star rating and commentary, patients select at least one relevant condition or procedure from a list of tick boxes associated with your speciality.
- Custom Tags: If the relevant condition or procedure isn't listed, patients can search for alternative keywords or add their own terms. However, custom tags won’t be searchable by others.
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