💡 In the UAE, WhatsApp is widely used for communication, making it an ideal platform for reaching patients. If you're looking to gather patient reviews without the hassle of individual outreach, WhatsApp Broadcasts are the answer. This feature lets you send mass messages to up to 256 contacts at once, making it an efficient and cost-free way to boost your online reputation. Plus, you can automate part of the process, saving time and effort while keeping the personal touch
📱 What Are WhatsApp Broadcasts and Why Use WhatsApp Broadcasts?
WhatsApp Broadcasts allow you to send messages to up to 256 contacts at once—individually, but without needing to send each message manually. This is perfect for clinics in the UAE, where WhatsApp is preferred, and it helps you connect with more patients in less time.
The best part? You can send unlimited messages (as long as you stay within the 256-contact limit per broadcast) with no extra charges.
⭐ Simply create a template with your Doctify review link, and you're ready to go! It's the easiest way to get valuable feedback without hours of outreach.
👊 Recommended Best Practice:
Send a weekly broadcast to patients you've seen recently with a quick review request. It keeps you top-of-mind while making it super easy for them to share their feedback.
Example message template: "Thanks for your visit to Dr. X! Please rate your experience anonymously and leave your feedback here: {insert review link}"
If you need some inspiration and template ideas, have a look at our 🧺 How Can I Collect Patient Feedback with Fun and Easy Templates article.
🪜 How to Set Up a WhatsApp Broadcast:
↪️ Create a Broadcast List: Open WhatsApp > Tap the three-dot menu > Select “New Broadcast” > Add up to 256 contacts.
🧱 Build a Message Template: Compose your message (including your review link) and customize if needed.
📨 Send the Message: Once ready, hit send. Each patient will receive the message individually.