💡 Why focus on patient feedback? Because 90% of patients rely on reviews when choosing a private healthcare provider. Reviews show them you’re trusted, experienced, and the right choice. By making it simple for patients to leave feedback, you can ensure a steady stream of reviews that boost both your credibility and your visibility.
🛠️ Templates for Every Communication Channel
No matter how you connect with your patients—email, clinic letters, WhatsApp, or text messages—you can incorporate review requests seamlessly. Consistency is key, and we’ve been gathering data to find what works best for healthcare providers.
Below, you’ll find tried-and-tested templates to help you capture valuable feedback effortlessly. Choose the ones that suit your style, personalise them with your name and review link or QR code, and you’re good to go!
👩💻 How to Find Your Review Link and QR Code
Review Link: Log in to your Doctify account -> Get Reviews -> Review Link and QR Code -> Copy Link.
QR Code: Log in to your Doctify account -> Get Reviews -> Review Link and QR Code -> QR Code -> Right-click -> Copy Image.
🗂️ Templates
Example 1️⃣
Subject: Re: Your consultation with [Dr XXX]
Dear [Patient Name],
Thank you for attending your consultation with [Dr XXX]. Your consultation plays a vital role in ensuring we provide the best care tailored to you.
[Dr XXX] is always looking to improve and would greatly appreciate it if you could take a moment to leave anonymous feedback about your consultation. Your input helps us enhance patient experiences.
Click here to leave feedback: [Review Link]
Or scan the QR code: [QR Code]
Example 2️⃣
Subject: Your recent appointment with [Dr XXX] Good afternoon,
Thank you for your recent appointment with [Dr XXX].
[Dr XXX] is collecting anonymous feedback on Doctify to help other patients find the right care. Your review would mean the world to us and take just a minute to complete.
Click here to leave feedback: [Review Link]
Or scan the QR code: [QR Code]
📝 Clinic Letter
[Dr XXX] is collecting anonymous feedback on Doctify to help other patients make informed decisions.
[He/She] would greatly appreciate it if you could take just a minute to leave an anonymous review of your experience.
Click here to leave feedback: [Review Link]
Or scan the QR code: [QR Code]
💬 Text Message
Thank you for attending your consultation with [Dr XXX].
Please take a moment to leave your anonymous feedback. Your input helps us improve care and tailor it to your needs.
Click here to leave feedback: [Review Link]
📱 WhatsApp Message
Good afternoon,
I hope this message finds you well. I’m reaching out to collect anonymous feedback on Doctify.
Your experience matters and your feedback can help others find the right care. It only takes a minute but can make a big difference.
Click here to leave a review: [Review Link]