Reviews matter—90% of patients check them before choosing a clinician online. But how can you make collecting reviews effortless? Here are six simple tips to boost your feedback quickly and effectively.
1. Highlight Why Reviews Matter
Patients are more likely to leave a review if they understand its impact. Let them know that their feedback helps future patients and allows you to continually improve your care.
2. Showcase Your Reviews with the Trust Badge
Displaying patient reviews throughout their journey increases engagement. Add the Doctify Trust Badge to your emails and other correspondence to reinforce trust and encourage more responses.
📩 Need a Trust Badge? Check out our 🌟 How I Can Display Trust Badges to Enhance My Online Reputation article.
3. Mention Reviews During Consultations
A simple reminder before a patient leaves makes a big difference. Saying something like “I’d appreciate your feedback—it only takes a minute and helps other patients too!” can significantly boost response rates.
4. Reassure Patients That Reviews Are Anonymous and Quick
Many patients hesitate to leave reviews because they think it will take too long or their identity will be revealed. Reassure them that reviews are anonymous and take just one minute to complete.
5. Offer Multiple Ways to Leave Feedback
Not every patient prefers the same method. The more accessible the process, the more likely they are to leave a review. Try a mix of:
✅ Automated emails/SMS (via Practice Management Software)
✅ QR codes & links in Clinical Letters
✅ The Doctify Review App (‘Use this Device’ or ‘Review Us Later’ options)
✅ Printed leaflets with QR codes
Have a look at our Review Tools in the How do i collect reviews article.