You may see bookings coming through Doctify even if you are not a paying Doctify customer. This is because Doctify mirrors Nuffield’s booking system so patients can book seamlessly online. All appointments are managed in the usual way through Nuffield, and no extra action is required from you.
Why am I receiving bookings through Doctify?
This may feel unexpected, but there’s a simple reason.
Nuffield shares availability for consultants in their system.
Doctify displays this in the same way it appears on Nuffield’s own website.
How does Doctify know my availability?
Your calendar information is provided directly by Nuffield.
Doctify receives this through a secure API integration.
This means your Doctify profile automatically mirrors Nuffield’s system.
Where did you get my profile information?
Your profile details are provided by Nuffield.
Doctify does not create new data.
Instead, we use the information available via the integration.
Can I opt out of bookings via Doctify?
We understand some consultants may prefer not to appear on Doctify.
Yes, we can disable this for you.
Please complete the opt-out form [link], and our team will action this request.
How do I view, confirm, or cancel a Doctify booking?
You don’t need to learn anything new — it’s handled the same way as always.
All bookings appear in the Nuffield system.
Manage them as you normally would.
How do I contact the patient?
Patient details flow through exactly as they do for other Nuffield bookings.
You can find patient contact information in the Nuffield booking system.
Communication should be done via your normal hospital processes.
How can I change my availability or clinic locations?
Availability is always controlled by Nuffield.
Update your calendar or clinic details through Nuffield.
Doctify refreshes automatically to mirror these changes.
Do I need to pay for this?
No, there is no cost for appearing in Doctify as a Nuffield consultant.
Freemium entry is free.
If you’d like enhanced profile features, you can upgrade to a Doctify plan, but this is optional.