As a Doctify customer working with Nuffield, you benefit from live bookings directly through your Doctify profile. This makes it easier for patients to book with you and ensures all appointments flow seamlessly into Nuffield’s booking system.
What does “Live Bookings via Doctify” mean?
This feature is designed to save time for both you and your patients.
Patients can book directly into your clinic calendar from your Doctify profile.
The appointment is created instantly in Nuffield’s system.
How does the integration with Nuffield work?
Doctify and Nuffield systems talk to each other automatically.
Doctify displays your availability as pulled from Nuffield’s calendar.
When a patient books, their details are securely sent to Nuffield.
Nuffield then contacts the patient to confirm their appointment.
How can I check or change my live availability?
Nothing changes in your daily workflow.
Simply update your calendar in the Nuffield system.
Doctify syncs with this information automatically.
Can I manage my Doctify bookings in the Nuffield system?
Yes — and this is where all management should take place.
Bookings made via Doctify appear in Nuffield’s system.
They cannot be managed from within Doctify.
How are no-shows handled?
These situations are managed the same way as your other Nuffield patients.
Please follow Nuffield’s standard no-show process.
Any issues with patient attendance are handled by the hospital.
What happens if a booking fails?
Occasionally, systems may not sync perfectly.
If a slot is no longer available, the patient will be prompted to choose another.
No failed booking will appear in your calendar.