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Online Booking integrations

For Doctify UK specialists who practice at any Cleveland Clinic, HCA-UK, Nuffield Health, OneHeartClinic, Circle Health Group, Practice Plus Group, Benenden Health, or One Stop Healthcare locations.

If you're a specialist working with any of the below practice groups, Doctify's booking integrations allow patients browsing Doctify.com/uk to book appointments with you.

  • Cleveland Clinic

  • HCA-UK

  • Nuffield Health

  • OneHeartClinic

  • One Stop Healthcare

  • Circle Health Group

  • Practice Plus Group

  • Benenden Health

Enabled Automatically for Eligible Specialists

Doctify checks the clinic's booking system to identify which specialists have bookable slots available. If your availability is listed in the practices system, your profile on Doctify will be automatically updated to show the “Book online” button.

If your availability is removed from the practice system, Doctify will disable the booking feature on your profile.

What Patients See

When a patient visits your profile:

  • If appointment slots are available, they’ll see a “Book online” button and icon.

  • On your profile’s location panel, patients will clearly see which practices have availability and which do not.

This helps patients quickly identify when and where they can book an appointment you.

Booking and Confirmation

Once a patient selects a time and submits a booking request:

  • Their details are securely passed to your practice’s booking system

  • The request follows your practice’s usual confirmation process, including confirming the patient's insurance information for PMI Bookings. You do not need to take any action to confirm the appointment.

  • The appointment is managed in your practice’s booking system, exactly as it would be for any other booking.


    Doctify does not replace or interfere with your existing workflows at your practice.

What You’ll See as a Consultant

You don’t need to log into Doctify to manage these bookings. All bookings from Doctify will appear in and will be managed in your practice’s booking

Managing Your Availability

Booking availability is managed by your practice.

  • Update your booking calendar availability within your current practice’s system

  • No action is required on your Doctify profile as it automatically refreshes to reflect these booking slots

Can I Disable Online Bookings?

We understand that Direct Bookings may not suit everyone.

Do I Need to Pay For The Online Bookings Feature?

No — there is no cost to you.

  • Direct Bookings are available without a paid Doctify subscription

  • There is no obligation to upgrade to a paid Doctify subscription to unlock features such as the ability to collect and showcase verfied patient reviews

Get in Touch

If you'd like to hide your booking, please complete the Disable Booking form, and our team will assist you.

If you're a specialist working with any of the below practice groups and you're not seeing the “Book online” option on your Doctify profile - but you do have bookable slots at one or more of their locations - please contact our support team so we can investigate.

  • Cleveland Clinic

  • HCA-UK

  • Nuffield Health

  • OneHeartClinic

  • One Stop Healthcare

  • Circle Health Group

  • Practice Plus Group

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