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šŸ‘® Patient Review Policy: How Doctify Keeps It Real
šŸ‘® Patient Review Policy: How Doctify Keeps It Real

How & why does Doctify moderate reviews so carefully?

Updated today

At Doctify, we know that finding the right healthcare provider can feel overwhelming. Thatā€™s why weā€™ve created a trustworthy, reliable review system to help patients make informed decisions. But what makes our reviews stand out? Itā€™s all about authenticity, accuracy, and care.

Hereā€™s how we ensure our reviews are as helpful as they are honest!

Why We Moderate Reviews So Carefully

Weā€™re on a mission to create a platform you can rely on. Every review on Doctify is carefully read and moderated to ensure itā€™s:

  • Useful: Providing valuable insights for future patients.

  • Accurate: Based on real experiences.

  • Representative: Reflecting diverse patient perspectives.

Itā€™s all about building trust and making healthcare choices a little easier.

Our Zero-Tolerance Policy on False Reviews

Fake or misleading reviews? Not on our watch! Every single review goes through moderation before itā€™s posted to keep our platform authentic and reliable.

When Might a Review Not Be Posted?

While we love hearing from patients, there are a few situations where reviews donā€™t make the cut:

  • Accuracy of Treatment or Diagnosis: Weā€™re not medical experts, so we donā€™t verify claims about diagnoses or treatments.

  • Personal Information: Sharing phone numbers, email addresses, or full names? Nopeā€”your privacy is our priority.

  • Pricing Details: Costs often depend on insurance, not the provider, so we leave pricing comments out.

  • Profanity or Defamation: Weā€™re all about constructive feedback, not offensive language or slander.

  • Promotional Content: Reviews should focus on patient experiences, not unrelated products or websites.

Doctify: Where All Reviews Have a Place

Think we only post glowing reviews? Think again! Doctify welcomes positive, negative, and neutral feedback because real life isnā€™t always perfect, and your honesty helps others find the right fit.

What Makes Doctify Reviews Different?

  • Authenticity Guaranteed: Reviews come directly from patients after their appointments. Thanks to our closed-loop system, only real patients whoā€™ve seen the provider can leave a review.

  • Broad Perspectives: We encourage feedback from all patientsā€”not just the super happy or unhappy ones. This means you get a balanced, well-rounded view of a providerā€™s care.

The Closed-Loop Difference

Whatā€™s a closed-loop system? Itā€™s simple: only verified patients whoā€™ve had appointments can leave reviews. This keeps our feedback genuine, unlike open systems where anyone (yes, even that one friend whoā€™s never seen the doctor) can chime in.

Why It Matters

At Doctify, weā€™re all about creating a transparent, trustworthy space where your voice shapes the future of healthcare. By moderating reviews with care, we ensure that every story told helps someone else make a confident, informed choice.

Ready to leave your mark? Share your experience and help others on their journey!

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