When you share your experience on Doctify, you’re doing more than leaving feedback—you’re helping others make informed healthcare decisions. Your review can:
Guide Future Patients: Help others find the right healthcare provider based on honest, real-world experiences.
Recognise Great Care: Show appreciation for providers who go above and beyond.
Drive Improvement: Constructive feedback encourages providers to enhance their services.
Your story matters. Here’s how you can share it.
How to Submit Your Review?
Step 1: Get Your Review Link or QR Code
From Your Provider: Most healthcare providers will give you a unique link or QR code to leave your review after your appointment.
From Doctify Directly: If you didn’t receive a link, simply email patientreviews@doctify.com. We’ll ask for some documentation to verify your request before sending the review link.
Step 2: Choose How to Receive the Link
Digital Options: Get the link via email, SMS, or even a printed letter.
At the Clinic: Many providers offer tablets or smartphones, making it easy to complete your review before you leave.
Step 3: Share Your Experience
- Star Ratings: Rate your provider on:
Overall Experience
Bedside Manner/Professionalism
Explanation of Treatment
Detailed Feedback: Write about your visit, focusing on what stood out as positive or otherwise.
- Reason for Visit: Mention why you saw the provider to help others find relevant insights.
Step 4: Optionally Rate the Clinic
If prompted, rate the clinic or hospital on:
Overall Experience
Friendliness
Wait Time
Cleanliness
Feel free to share any additional thoughts or suggestions to enhance the experience for others!
Step 5: Verify my Review
At the end of the Review Journey, you will be asked to add your mobile number to confirm your review.
Provide your mobile number to receive a confirmation SMS.
Verification ensures every review is authentic and trustworthy.
Have a look at our article to know more.
Submitting a Review via a Tablet/iPad
Your provider may use the Doctify Review App. Here’s how it works:
Option 1: Use Your Phone: Scan the QR code on the tablet to access the review link.
Option 2: Use the Tablet: Complete the review directly on the device.
Option 3: Review Later: Enter your phone number to receive the review link via SMS and complete it at your convenience.
Why Hasn’t My Review Been Posted Yet?
To ensure every review meets Doctify’s Terms & Conditions our team reviews each submission. This process typically takes 24–48 hours. We appreciate your patience!
Need assistance? Reach out during business hours. We’re here to help.
Thank You for Helping Others
💭 Your review isn’t just a reflection of your experience—it’s a beacon for others seeking quality healthcare. By taking a moment to share your thoughts, you’re empowering patients everywhere to make confident, informed choices. Thank you for your contribution to the Doctify community!