How Can I Resolve Duplicate Profiles on Doctify?
Duplicate profiles on Doctify may lead to customer confusion and inaccuracies in your personal or business information. Below are general steps for addressing this issue, applicable to both individual and business profiles.
Steps for Resolving Duplicate Profiles
1. Identify Duplicate Profiles
Check for discrepancies in your account by searching for profiles associated with your name or business.
Take note of unique aspects of each profile, like listed addresses or contact details.
2. Gather Essential Information
Consolidate URLs or profile identifiers for all duplicate listings.
Collect additional supporting details, such as which profiles need to be merged or marked for closure.
3. Contact Doctify Support
Send a request to Doctifyβs support team. Clearly explain the issue, and include the gathered details like URLs or specific discrepancies.
Example for Business Profiles
If one profile has outdated address details and another is accurate, ensure to highlight this to support. Specify which profile to retain and which to close.
4. Allow Processing Time
Once your request is submitted, Doctify's team will review the information and make necessary adjustments.
This may include updating, merging, or removing the profiles as per your request.