Skip to main content
All CollectionsI am a Patient
How to Verify Your Reviews as a Patient
How to Verify Your Reviews as a Patient

Why do we verify reviews and how does it work

Updated today

Why Verify Patient Reviews?

At Doctify, we ensure that every review on our platform is genuine and trustworthy. Verified reviews help patients confidently choose the right healthcare provider.

How Do We Verify Reviews?

After you submit a review, we'll send a text message with a verification link to your mobile phone. Simply click the link to validate your review. Here's how it works:

  1. Submit your review.

  2. Enter your mobile number.

  3. Click the link in the text message.

If you do not have a smartphone or do not receive the SMS to verify your review, contact our support team via our contact form or live chat.

Forgot to Verify?

No worries! If you forget to verify, we'll send reminder messages:

  • Right after you leave the review.

  • 1 hour later.

  • 24 hours later.

  • 48 hours later.

Only patients who haven’t verified will get these reminders.

What About Your Mobile Number?

Your mobile number is safe with us. We use it only for review verification and never share it or use it for marketing.

Did this answer your question?