Specialist FAQ's

Welcome to Doctify

Learn everything you need to know about your Doctify profile

Written by Caitlin Charles
Updated over a week ago

How to Build my Patient Trust Score

Patient reviews are extremely important when building your online reputation & help effectively create trust between you and your patients.

Written by Caitlin Charles
Updated over a week ago

Doctify Review App - iPad Version

Our iPad app is the quickest and most efficient way to collect feedback and build your Patient Trust Score.

Written by Caitlin Charles
Updated over a week ago

Doctify Review App - Android Version

Our Android app is the quickest and most efficient way to collect feedback and build your Patient Trust Score.

Written by Caitlin Charles
Updated over a week ago

How to Login to your Doctify Profile

Learn how to login, change and reset your password

Written by Caitlin Charles
Updated over a week ago

How to Complete your Doctify Profile

Learn how to edit and add the final touches to your Doctify profile.

Written by Caitlin Charles
Updated over a week ago

How to Update your Consultant's Profile Information

Learn how to modify your consultant's Doctify profile.

Written by Caitlin Charles
Updated over a week ago

How to Reply to Patient Reviews

Learn how to reply to your patient reviews and create a strong online reputation for future patients.

Written by Caitlin Charles
Updated over a week ago

How Do I Edit My Basic Information?

Learn how to modify your Doctify profile.

Written by Caitlin Charles
Updated over a week ago

Handling Patient Enquiries

What to do when a patient makes and enquiry via Doctify

Written by Caitlin Charles
Updated over a week ago

How to Change your Profile Picture

Your profile picture immediately informs first impressions, it is important that it is professional, friendly & of high quality.

Written by Caitlin Charles
Updated over a week ago

How to Use your Doctify Dashboard

Learn how to explore your Dashboard, access your messages and action accordingly

Written by Caitlin Charles
Updated over a week ago

Using your Doctify Calendar

Learn how to add and remove availability from your Doctify calendar

Written by Caitlin Charles
Updated over a week ago

How Do I Edit my Practice Details?

A guide to updating the details of your practice and secretary

Written by Caitlin Charles
Updated over a week ago

Peer Recommendations: How to Collect and Display

Peer Recommendations are a powerful tool which allow you to display an endorsement from your professional colleagues.

Written by Caitlin Charles
Updated over a week ago

How to Handle Patient Enquires

Learn to find your patient's details and respond in a timely manner.

Written by Caitlin Charles
Updated over a week ago

What Happens if I Receive a Negative Review?

Learn how to deal with negativity in a positive way that minimises the impact of unflattering comments.

Written by Caitlin Charles
Updated over a week ago

Understanding your Statistics

Where to find your stats & understanding them

Written by Caitlin Charles
Updated over a week ago

Doctify Partnership Centre

Looking for other services to aid the smooth running of your clinical practice? Doctify offer exclusive rates services for our members.

Written by Caitlin Charles
Updated over a week ago

Understanding SEO and PPC, and what Doctify does to increase patient traffic to your website

Knowing the difference between SEO and PPC is an important key to improving your page authority.

Written by Alice Stelmachenko
Updated over a week ago

Google Business Panel

How to set up a Google Business Panel & how it can help your private practice grow online.

Written by Caitlin Charles
Updated over a week ago

Doctify Review Boxes - Implementation & Design

Curious about how Doctify can improve your website? This article will walk you through how to integrate Doctify with your personal website.

Written by Caitlin Charles
Updated over a week ago

What is GDPR & What Have Doctify Done to Honour It?

All you need to know about Doctify and GDPR compliance

Written by Duncan Thompson
Updated over a week ago

Our Patient Review Policy

What does Doctify do to moderate patient reviews and ensure they are representative of the care you provide.

Written by Caitlin Charles
Updated over a week ago