Specialist FAQ's

Support for Doctify Members

Duncan Thompson avatar Caitlin Charles avatar Alice Stelmachenko avatar +2
22 articles in this collection
Written by Duncan Thompson, Caitlin Charles, Alice Stelmachenko and 2 others
Setting Up & Using Your Doctify Profile

How to Login to your Doctify Profile

Learn how to login, change and reset your password
Caitlin Charles avatar
Written by Caitlin Charles
Updated over a week ago

How to Complete your Doctify Profile

Learn how to edit and add the final touches to your Doctify profile.
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Written by Caitlin Charles
Updated over a week ago

How to Use your Doctify Dashboard

Learn how to explore your Dashboard, access your messages and action accordingly
Caitlin Charles avatar
Written by Caitlin Charles
Updated over a week ago

How to Change your Profile Picture

Your profile picture immediately informs first impressions, it is important that it is professional, friendly & of high quality.
Caitlin Charles avatar
Written by Caitlin Charles
Updated over a week ago

Using your Doctify Calendar

Learn how to add and remove availability from your Doctify calendar
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Written by Caitlin Charles
Updated over a week ago

How Do I Update my Clinic Details?

A guide to adding a new clinic, updating contact information and adding your secretaries details
Mike Bernstein avatar
Written by Mike Bernstein
Updated over a week ago

Handling Patient Enquiries

What to do when a patient makes and enquiry via Doctify
Caitlin Charles avatar
Written by Caitlin Charles
Updated over a week ago

Peer Recommendations: How to Collect and Display

Peer Recommendations are a powerful tool which allow you to display an endorsement from your professional colleagues.
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Written by Caitlin Charles
Updated over a week ago

Your Doctify Analytics Dashboard

Where to find your stats & understanding them
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Written by Caitlin Charles
Updated over a week ago
Collecting Your Patient Feedback

How to Build my Patient Trust Score

Patient reviews are extremely important when building your online reputation & help effectively create trust between you and your patients.
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Written by Caitlin Charles
Updated over a week ago

How to Set up the Doctify Review App for your Android Tablet

Our Android app is the quickest and most efficient way to collect feedback and build your Patient Trust Score.
Mike Bernstein avatar
Written by Mike Bernstein
Updated over a week ago

How to Set up the Doctify Review App for your iPad

Our iPad app is the quickest and most efficient way to collect feedback and build your Patient Trust Score.
Caitlin Charles avatar
Written by Caitlin Charles
Updated over a week ago

How to Reply to Patient Reviews

Learn how to reply to your patient reviews and create a strong online reputation for future patients.
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Written by Caitlin Charles
Updated over a week ago

How to Share Patient Feedback to Social Media

Learn how to share your patient feedback to social media
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Written by Leonora Clark
Updated over a week ago

How to Download your Doctify Reviews

How to download your reviews from your Doctify Dashboard
Mike Bernstein avatar
Written by Mike Bernstein
Updated over a week ago

What Happens if I Receive a Negative Review?

Learn how to deal with negativity in a positive way that minimises the impact of unflattering comments.
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Written by Caitlin Charles
Updated over a week ago

Our Patient Review Policy

What does Doctify do to moderate patient reviews and ensure they are representative of the care you provide.
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Written by Caitlin Charles
Updated over a week ago